Nothing! The service was excellent for accessibly challenged passengers, Used lift and all support personnel very helpful. Will fly again.
Nothing! The service was excellent for accessibly challenged passengers, Used lift and all support personnel very helpful. Will fly again.
Worst airline in the world, will never travel in it again.
Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.
As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for
EverEverything was actually great. Except one of the male flight attendants had the worst BO and needed to shower and wear deodorant. It was horrible.
Boarding great. Didn’t eat or drink so can not comment.
3 hours delayed Don’t understand why when you have paid for ‘speedy boarding’ they call you forward to then make you stand fir another 20 minutes in a confined space before boarding the plane.
The pilot did everything possible to make up the 35 minute delay. His communications were honest, prompt and positive throughout.
Nothing flight was on time, and we boarded and disembarked easily
Staff were lovely. Seats could be wider/ more comfortable and late taking off
Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
Better food and more space in the seats. Also when doing the web check in both times I was going in to your site the minute you open it and there is not really many seats to choose only to buy!!!
There's no inflight entertainment, plane was old, power USB didn't work
Staff were very helpful. The free WiFi for messages was also very useful to keep in touch
Great little city hopper plane. Unfussy and roomy. Nice little snack provided too
I've done hundreds of flights in my life, and this flight was one of the best I've ever taken, From beginning to end, everything went smoothly, professionally, and with a smile and friendly attitude from all employees I interacted with. The food was delicious (and free), as were the drinks. There was just a genial and effective way in the way that British Airways organized the flight -that reminded of days in the 70's, 80's, and 90's, when flying was a fun, and exciting adventure. I enjoyed and had confidence in the abilities of the flight crew, I'll be flying British Airways several more times this summer. Thank you so much for the great experience! Cheryl Olso
Crew was more interested on looking at their phones than welcoming passengers during boarding.
The boarding process was a disaster. No one respects the boarding groups—tired old aeroplane. There are no sockets to charge phones. The cushion seats are ancient and hurts back and gluts
To take off on time but warned about a possible delay by enail which was good
The layover time was barely 1.30 hrs and the security clearance sucks. I almost missed my flight but for the help of a manger. She held the flight for me. My baggage did not arrive. The entertainment did not work, I had to switch my seat 3 times for different issues. The travel was not fun